Data protection

Data protection

The purpose of processing personal data is to use them to fulfill a consumer contract, which the seller concludes with the buyer by creating an order in this online store. This consumer contract is also the legal basis for the processing of the buyer's personal data. The provision of the buyer's personal data is a contractual requirement that is necessary for the conclusion of the contract. Provision of personal data is a condition for purchase in the seller's e-shop. Failure of the buyer to provide all the required personal data to the seller may result in the non-conclusion of the purchase contract.

When processing personal data, the Seller proceeds in accordance with Act no. 18/2018 on the protection of personal data and processes only personal data necessary for the conclusion of a consumer contract.

The seller processes the buyer's normal personal data.

The buyer's personal data is stored in the seller's information system for a period of 10 years.

The buyer has the right and opportunity to update personal data online in the website of the online store, in the customer section, after logging in, or in another form (by e-mail, in writing).

Personal data may be provided to third parties - delivery companies (couriers) and the company that processes the accounting documents for the purposes of fulfilling the consumer contract.

Buyer's personal data is not disclosed.

The Seller may provide the customer's personal data (to the extent: e-mail address) to Heureka Shopping sro, exclusively for the purposes of the "Verified by customers" program, to obtain feedback from the buyer in connection with the purchase in the seller's e-shop.

The seller may process personal data for marketing purposes (for example, to send a newsletter or e-mails about news, discounts, promotions, etc.) without the prior consent of the buyer. For this purpose, the seller processes the necessary data, which are the name, surname and e-mail address of the buyer. If the buyer does not agree with the processing of data for marketing purposes, the buyer can express his disagreement at any time, for example by sending a message to the seller's e-mail address with a request to unsubscribe from the newsletter or by clicking on the link in the e-mail. Personal data used for marketing purposes will not be provided to third parties, nor will it be disclosed.

Personal data may be transferred to third countries for the purpose of delivering marketing information - such a country is the United States of America, which guarantees an adequate level of personal data protection.

The buyer has the right to obtain from the seller a confirmation of what personal data of the buyer are processed in the e-shop of the seller. The buyer has the right to access such data as well as information on what purpose they are processed, what categories of data are processed, to whom personal data are provided, how long personal data is stored, whether there is automated individual decision-making, including profiling.

The first provision of the above personal data to the buyer is free of charge. Repeated provision of personal data requested by the buyer will be charged an administrative fee of € 5.

The buyer may request the seller to correct or supplement incomplete personal data concerning the buyer. The buyer may request the deletion of his personal data or restrictions on the processing of such data. The buyer may also object to the processing of personal data.

The processing of personal data by the buyer is also necessary for the purposes of archiving (to meet the seller's obligations under Slovak law, such as keeping accounting documents for 10 years). If the buyer requests the deletion of personal data that are processed in connection with the purchase contract, his request may be rejected.

The buyer has the right to the seller to limit the processing of his personal data, if the buyer objects to the accuracy of personal data, during a period allowing the seller to verify the accuracy of personal data.

The buyer has the right to obtain personal data concerning him and which he has provided to the seller, in a structured, commonly used and machine-readable format. The buyer has the right to transfer this personal data to another operator, if technically possible.

The buyer has the right to object if his personal data is processed for direct marketing purposes. He may also object if his personal data are processed for the purposes of the legitimate interest of the seller.

If the buyer suspects that his personal data is being processed unjustifiably, he may submit a proposal to the Office for Personal Data Protection to initiate proceedings on personal data protection.

The above information on personal data protection also applies to pre-contractual relationships (ie registration in the e-shop for the purpose of future purchase or, for example, requesting an inquiry, price offer or information about the goods and services of the seller).

In order to ensure the proper functioning of the online store, the seller may store small data files on the buyer's device - cookies, thanks to which the online store can store data on activities and settings (eg login name, language, font size, etc.). The seller's online store uses cookies to remember the buyer's user settings and for the necessary functionality of the online store, or for marketing purposes. The buyer can delete all cookies stored on his device and possibly set the internet browser on his device to prevent their storage. In this case, the buyer may need to manually adjust some settings when visiting the e-shop again, and some online store services or features may not work.